Payflex

A missed payment or two should not turn the lights out on your local Lines work. Payflex is our continuity promise: if a renewal fails or life gets expensive, we keep Lines available and work with you before restricting paid services.

What stays available

• Your Lines Markdown documents remain on your Mac and stay yours.

• You can keep opening, reading, and exporting the product work stored in those local files.

• We do not delete, corrupt, overwrite, encrypt, or hold local project files hostage because an account has a billing problem.

When a payment is missed

• A failed renewal does not immediately shut off Lines.

• We provide continuity while you resolve the issue or contact support.

• Services that create ongoing costs for Nearform, including hosted or model-backed features, may eventually be limited if billing cannot be resolved.

• Any restriction is about paid services, not ownership of the work already saved on your Mac.

Talk to a person

If something happened, contact Lines Support through ADAM, your account page, Discord, or email at hello@nearform.co. We are a small team, and we would rather understand the situation than surprise you with a dark screen.

What Payflex does not mean

Payflex is not a promise of unlimited unpaid service or a change to the price of your plan. It is a promise that a billing interruption will be handled with continuity, clarity, and a human path to resolve it.

Your local work remains yours

Lines saves each project as a Lines Markdown document on your desktop or another folder you choose. macOS recognizes it as a Lines document, while the .md format remains human-readable, portable, and inspectable without a proprietary cloud account.