Reference
Contact
Contact the Lines team for product help, account support, privacy, security, or partnerships.
Have a question, found a problem, or want to work with us? Email hello@nearform.co — mailto:hello@nearform.co.
Including a clear subject line and the details below will help us route your message.
Product help
For help using Lines, start with the Documentation — /documentation. If the documentation does not answer your question, email us with:
What you were trying to do.
The version of Lines and macOS you are using.
What you expected to happen and what happened instead.
Reproduction steps, if the issue is repeatable.
A screenshot or short recording, if useful.
Please remove confidential project information before attaching a Lines file, screenshot, export, or log.
Email product support — mailto:hello@nearform.co?subject=Lines%20product%20support
Account access
If you cannot create an account, receive a verification email, sign in, or sign out, include the email address associated with the account and a brief description of the issue. Never send us your password or a live verification link.
Email account support — mailto:hello@nearform.co?subject=Lines%20account%20support
Security
To report a potential vulnerability, follow the guidance on our Security page — /security and use “Security report” in the subject line. Do not include unnecessary personal information or publicly disclose an unresolved issue.
Email a security report — mailto:hello@nearform.co?subject=Security%20report
Privacy
For questions about personal information or to request access, correction, or deletion, review our Privacy Policy — /privacy and use “Privacy request” in the subject line. We may need to verify your identity before completing a request.
Email a privacy request — mailto:hello@nearform.co?subject=Privacy%20request
Partnerships and other inquiries
If you are interested in evaluating Lines with your team, discussing a partnership, covering the product, or working with Nearform Physical AI Inc., tell us a little about your organization and what you would like to explore.
Start a conversation — mailto:hello@nearform.co?subject=Lines%20inquiry
Please use email for private or account-specific questions. Community spaces are public and should not be used to share credentials, personal information, or confidential project content.